Delivery & Payment Information
1. Order Process
- All orders are placed directly through www.ganuleather.com via the online shopping system.
- Once your order is completed, you will receive an automatic confirmation email.
- Your order will be processed and shipped after a successful payment is received.
2. Payment Methods
✔ Credit / Debit Card
- We accept all major credit and debit cards (Visa, MasterCard, etc.).
- All payments are processed securely through encrypted, SSL-certified systems.
- ⚠️ cash-on-delivery are not available.
3. Shipping & Delivery
🌍 International Shipping Only
- We currently only ship internationally (outside of Turkey).
- Shipping partners include DHL, UPS, FedEx, or local delivery services depending on your country.
- Orders are dispatched within 4-5 business days.
- Estimated delivery time:10-15 business days depending on your location.
- ⚠️ Import duties, customs taxes, or other local fees are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can also track your order via your account section on our website.
5. Return & Exchange Policy
- You have the right to request a return or exchange within 3 days after receiving your order.
- Items must be unused, undamaged, and in their original packaging with all tags intact.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
For full details, please visit our [Return Policy] page.
Contact Us
For any questions or support, feel free to reach out:
📧 Email: ganuleather@gmail.com
📱 WhatsApp Support: +905454311031
🌐 Website: www.ganuleather.com